- Here’s why Trails might be a better fit for your team:
- Here’s why Scribe might be a better fit:
- Trails vs Scribe Feature Matrix
Scribe is a solid product — but if you browse their G2 reviews or Reddit threads, a common theme keeps coming up:
→ “It gets expensive fast especially if you have more people consuming content than creating them”
→ “I just need something simple that works.”
That’s why we built Trails - a step-by-step guide tool that’s just as powerful, but way more affordable and scalable.
Here’s why Trails might be a better fit for your team:
✅ Pricing thats reasonable
As your team grows, you’ll typically have a few people creating SOPs and many more just viewing them. If you’re paying the same rate for every viewer as you do for creators, costs can spiral quickly.
With Trails, private viewers cost just 1/3rd the price of editors — so you can scale without burning through your budget.
To illustrate
Comparing Pricing: Scribe vs Trails for Teams with 3 Creators and 5 View-Only Users
✅ Simple UX – Clean, focused interface. No bloat.
✅ Real human support – We’re small, scrappy, and responsive.
That’s not to say we’re perfect.
There are use cases where scribe shines and we fall short.
Here’s why Scribe might be a better fit:
✅ You need SSO/ SAML
✅ You need viewer analytics
✅ You need desktop capture
✅ You need collaboration features like commenting on guides etc
Trails vs Scribe Feature Matrix
Feature | Trails | Scribe |
Pricing | Editors - $15 / month / user
Private Viewer - $5 / month / user | Editor or Viewer - $15 /month/ user
Enterprise - Contact us |
Guide Capture | ✅ | ✅ |
Guide Edits | ✅ | ✅ |
Web Capture | ✅ | ✅ |
Desktop Capture | ❌ | ✅ |
Blurring sensitive information | ✅ | ✅ |
Analytics | ❌ | ✅ |
Multiple Workspaces | ✅ | ✅ |
Team management | ✅ | ✅ |
Export Guides | ✅ | ✅ |
Embeddable Guides | ✅ | ✅ |
Integrations with Confluence, Notion, Zendesk | ✅ | ✅ |
Video Editor | ❌ | ❌ |
Enterprise (SSO, SAML) | ❌ | ✅ |
Training and Learning Management | ❌ | ❌ |
Customer Success | ✅ | ✅ |