Scribe Pricing: is it worth the cost?

  • Here’s why Trails might be a better fit for your team:
  • Here’s why Scribe might be a better fit:
  • Trails vs Scribe Feature Matrix

Scribe is a solid product — but if you browse their G2 reviews or Reddit threads, a common theme keeps coming up:

“It gets expensive fast especially if you have more people consuming content than creating them”

“I just need something simple that works.”

That’s why we built Trails - a step-by-step guide tool that’s just as powerful, but way more affordable and scalable.

Here’s why Trails might be a better fit for your team:

✅ Pricing thats reasonable

As your team grows, you’ll typically have a few people creating SOPs and many more just viewing them. If you’re paying the same rate for every viewer as you do for creators, costs can spiral quickly.

With Trails, private viewers cost just 1/3rd the price of editors — so you can scale without burning through your budget.

To illustrate

💡

Comparing Pricing: Scribe vs Trails for Teams with 3 Creators and 5 View-Only Users

image

Simple UX – Clean, focused interface. No bloat.

Real human support – We’re small, scrappy, and responsive.

That’s not to say we’re perfect.

There are use cases where scribe shines and we fall short.

Here’s why Scribe might be a better fit:

✅ You need SSO/ SAML

✅ You need viewer analytics

✅ You need desktop capture

✅ You need collaboration features like commenting on guides etc

Trails vs Scribe Feature Matrix

Feature
Trails
Scribe
Pricing
Editors - $15 / month / user Private Viewer - $5 / month / user
Editor or Viewer - $15 /month/ user Enterprise - Contact us
Guide Capture
Guide Edits
Web Capture
Desktop Capture
Blurring sensitive information
Analytics
Multiple Workspaces
Team management
Export Guides
Embeddable Guides
Integrations with Confluence, Notion, Zendesk
Video Editor
Enterprise (SSO, SAML)
Training and Learning Management
Customer Success